FAQs > Business > Email

Email will be stored on WorldSpice's server for two months (60 days). At 60 days, all email that is 60 days and older is deleted. We must free server space up for new emails for our clients.

Yes. We offer Webmail, a web-based email interface to your private email account at WorldSpice. We believe you will find this program a great asset in your total Internet experience. All you need is access to the World Wide Web. We do not have a toll free number to access your email. Once you're online, you can then read and write email over the web.

For web hosting accounts on our Linux servers:

Just fire up a browser and type in the address field:

http://mail.YourDomain.com/webmail

Your email server is probably not operational or very busy. If WorldSpice supplies your email, contact us. If not, contact your email provider.

Yes you can, providing you have your own domain name. See instructions below. If you don't have your own domain name, please call us at (901) 843-9300 and we will take care of this for you. After providing proof of your identity to the technical representative of WorldSpice, you can provide a new password and it will be entered in the system immediately.

Administrative tool for clients who own a domain name:

To log into the email administration, go to this web site:

http://mail.YourDomainName.com/controlpanel

For example, if your domain name is johnstrucks.com you will type into your web browser:

http://mail.johnstrucks.com/controlpanel

This will take you to the Email Assistant Login page. It will ask for a domain, username and password. These are given to you when your account is setup.

Once you have logged in to the email assistant, you will now be able to add new email addresses.

To add a new email address, click on the button that says "Add New Address". You should now see a web page asking for the new address. Where it says email address, just type the beginning portion you would like to add. For example, if you want to add info@johnstrucks.com, just type info. It already assumes the @ the domain name given. Try to avoid using periods in the email address since most email servers don't respond well with an email address containing symbols, such as /, $, #, *, &, etc.

Leave Email address blank and mailbox checked (unless you want to forward the new email to another email address).

In the password section, just type in the password you want to use and it is advised that you use 6 or more characters.

Now click submit and it will return the account username that has been assigned. It should be the domain name with a dash and a number. For example, if you are using netsecure.net as the domain the account username should come back like netsecure.net-23.

To modify an already existing email address, click on modify and type in the new password you would like to use and click submit. If you want to delete an email address, click on the box titled "delete this address".